Job Description

Rixos Baghdad is seeking an experienced and visionary General Manager to open our luxury hotel operations in Baghdad, Iraq. As the General Manager, you will be responsible for overseeing all aspects of the hotel's performance, ensuring exceptional guest experiences, and driving business growth in this dynamic market.

Pre-opening of the hotel
Develop and implement strategic plans to maximize hotel performance and profitability
Lead and inspire a diverse team of department heads and staff to deliver world-class service
Oversee financial management, including budgeting, forecasting, and cost control measures
Drive revenue optimization through effective pricing strategies and market positioning
Ensure compliance with Rixos brand standards and local regulations
Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local authorities
Implement and monitor quality assurance programs to maintain the highest standards of guest satisfaction
Identify and capitalize on business opportunities to enhance the hotel's market position
Manage crisis situations and implement effective risk management strategies
Foster a culture of continuous improvement and innovation within the organization

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred
Minimum 7-10 years of experience in luxury hotel management, with a proven track record in general management roles
Strong financial acumen and experience in budget management and revenue optimization
Exceptional leadership skills with the ability to motivate and develop high-performing teams
Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders
Demonstrated expertise in strategic planning and execution within the hospitality industry
Proficiency in hotel management systems and technologies
Strong analytical and problem-solving skills, with the ability to make decisive decisions
In-depth knowledge of the luxury hospitality industry and current market trends
Cultural awareness and understanding of the Middle Eastern market
Fluency in English; knowledge of Arabic is highly advantageous
Ability to work in a fast-paced, dynamic environment and adapt to changing circumstances
Strong commitment to guest satisfaction and service excellence

Additional Information

What’s In It For You

Lots of opportunity to progress and switch it up as part of a global family of brands.
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture

Ennismore

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General Manager - Rixos Baghdad