Job Description:

The Technical Content Writer is responsible for developing high-quality content that supports the company’s digital communication strategy. This role involves creating clear, engaging, and well structured content that simplifies technical and financial concepts for diverse audiences.

The Technical Content Writer will be part of the marketing team while working closely with the development team to ensure that all product related materials are accurate, and aligned with business objectives. The ideal candidate demonstrates strong skills in researching, analyzing, and conveying complex information in a clear and compelling manner to enhance user engagement and experience.

Job Responsibilities:

Write, edit, and proofread product descriptions, and related content to ensure clarity and accuracy.
Conduct in depth research to understand product features, benefits, and target audiences.
Translate technical and financial concepts into clear, engaging, and accessible content.
Collaborate with development team to gather insights about product features and functionalities.
Contribute to content strategy to ensure alignment with overall marketing and business objectives.
Maintain consistency in tone, style, and branding across all content.
Optimize content for user experience, ensuring clarity, engagement, and relevance.
Identify content gaps, analyze performance metrics, and refine strategies accordingly.
Continuously update and improve existing content to reflect product changes, new features, and evolving business needs.
Utilize content management systems and analytics tools to measure and improve content performance.

Requirements and Skills:

• Proven experience as a Content Writer, Copywriter, or Technical Writer.

• Strong portfolio showcasing technical content writing and creative storytelling.

• Exceptional writing and communication skills with a focus on clarity and engagement.

• Knowledge of digital marketing, SEO, and audience engagement strategies.

• Familiarity with financial terminology, software development processes, and marketing principles.

• Proficiency in Microsoft Office Suite and content management systems.

• Basic understanding of UI/UX principles and software development.

• Strong teamwork skills and ability to work across departments.

• Experience with localization tools such as Lokalise is a plus.

Education:

Bachelor’s degree in Business Administration, Languages, Software Development, or Computer Science, or related fields.

Languages Required:

Fluent in English, Arabic, and Kurdish (Badini & Sorani).
Ability to write, edit, and localize content effectively in multiple languages.

Preferred Experience:

1+ years of experience in content writing, preferably in technical or business-focused environments.
Experience in fintech, E-commerce, banking, or SaaS-based products.

Previous experience in content localization and multilingual marketing.

Gateway ICT Solutions

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