JOB PURPOSE

Responsible for assessing the credit worthiness of new and existing clients
Responsible for monitoring the financial situation of doubtful clients, following-up to align payments with client terms
Work closely with sales teams to ensure healthy collection rates
Perform duties in accordance with Malia Group policies and procedures.

DUTIES AND RESPONSIBILITIES

On Clients on cash basis – New clients

Approve the creation of customers’ accounts for assigned companies on system: Ensure all client information is available and complete before sending approval for invoicing.

On Clients on Credit basis

Credit check new customers and open new credit accounts ensuring the company has all relevant information on debtor.
Approve excess limit or credit change.
Check the system daily for blocked orders (for client with excess limits/due invoices) and insert needed comments.

On Client status change/update

Maintain accurate and up to date client details and account records.
Handle the processing of orders requesting occasional modifications in terms of payments of clients.
Make sure that clients’ accounts on the system are kept updated.

On Account Management

Monitor overdue payments, anticipate developments and identify accounts which require special attention.
Follow-up closely the payment of unpaid checks. Block the account on system of doubtful client/client with returned check reception.
Contact the customers to clarify/resolve pending matters before releasing client on system.
Handle disputed accounts and negotiate with clients to bring payment in line with terms.
Ensure timely delivery of statement of accounts, occurrence of accounts reconciliation, and issuance of credit notes.

On Collection target

Track, daily, the collection rate by salesman; report on daily/weekly any discrepancy to concerned supervisor and sales manager. Follow-up on corrective action taken.

On Departmental Policies & Procedures

Monitor continuously the security of the system to avoid discrepancies & Leakage.
Suggest corrective actions/procedure to improve the business process/ optimize the resources.

On Reporting and Record Keeping

Keep record of all communication with customers.
Follow up on all delivery trucks by tracking delivery drivers in their routing cycle via system (ensuring continuous/accurate functioning).
Prepare monthly summary reports (target/challenges/opportunity for improvement/Outstanding issues/potential debtors).

On Audit

Other

Requirements

Bachelor’s degree in finance, accounting, or mathematics.
Minimum 2 years of experience in Accounting/sales/ credit or related field
Good understanding of the legal complexities of loans, payment plans, and interest rates.
Proficient in Accounting, Outlook and Office software.
Ability to reconcile complex debtors’ accounts.
Strong communication skills.

Malia Group

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