RESPONSIBILITIES:

- Coordinating Air, Sea and Land Operations for Import/Export

⁠- Tracking Project KPIs closely

- Daily planning and scheduling of assigned pickups and deliveries

- Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments

- Organizing pickups and deliveries through effective communication with shippers and consignees

- Understanding customer requirements and ensuring consistent operational and customer service levels

- Regularly communicating shipment status information, reporting delays and additional costs to customers

- Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability

- Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment

⁠- Preparing accurate daily reports for management

- Inputting status and costs in Move One database in a timely manner as per SOPs

- Assisting with any other duties/projects assigned by the supervisor to meet business requirements

⁠- Minimizing operational costs, optimizing efficiency, and increasing operations profitability

- Monitoring the progress of jobs and services - Planning, Execution, and Billing

Skills

QUALIFICATIONS:

- Excellent communication and interpersonal skills

- Ability to work well under pressure and handle long hours if required

- Outstanding organizational and customer service skills

- Ability to work with little supervision and manage multiple processes simultaneously

- Preferred university graduate

- Proficient computer skills (Word, Excel, Open Office, Windows)

- Talent for recognizing opportunities for process improvement

WORK REQUIREMENTS:

- Ability to effectively contribute to team assignments

- Professional interaction with employees, customers, and suppliers

- Independent work skills while understanding the importance of communication and coordination with colleagues and organizations

- Ability to produce quality work within deadlines, with or without direct supervision

- Availability to work outside of core office hours when required

- Excellent time management and multitasking skills

- Proactive in self-education about developments in the local and international moving industry and awareness of competitors

- Use of personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations

- Strong problem-solving and time management skills

- Attention to detail and high level of accuracy

- Willingness to perform fieldwork as needed

Move One

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