Join the Future of Service Excellence — Build Your Dreams with BYD!
BYD Baghdad is seeking a customer-focused Service Advisor to join our aftersales team and deliver world-class service experiences that reflect the quality, innovation, and passion behind every BYD vehicle.
If you thrive on helping customers, love automotive technology, and have a talent for communication — we’d love to meet you! ⚡
🔹 Key Responsibilities:
- Greet and assist customers, ensuring a warm and professional service experience.
- Understand customer needs and accurately record service requests.
- Coordinate with the workshop team to ensure timely and efficient repairs.
- Prepare job cards, provide service estimates, and follow up on progress.
- Explain service details, costs, and recommendations clearly to customers.
- Ensure customer satisfaction through effective communication and problem-solving.
🔹 Qualifications:
- Diploma or bachelor’s degree in automotive engineering, Mechanical Engineering, or a related field.
- Up to 3 years of experience as a Service Advisor (automotive background preferred).
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Fluent in Arabic and English (Kurdish is a plus).
- Passion for cars and a commitment to deliver excellence.
⚡ At BYD Baghdad, we believe service is not just about maintenance — it’s about building trust and lasting relationships. Join us and be part of our journey toward a cleaner, smarter future.
📩 Send your CV to hr@byd.iq with the subject line “Service Advisor – Baghdad.”
Build your future. Build Your Dreams — with BYD. 🌟
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