Position Overview
The Talent Acquisition officer is responsible for supporting and executing HR and hiring activities across the full employee lifecycle. The role focuses on maintaining accurate HR operations while contributing directly to sourcing, screening, coordinating, and managing recruitment workflows. The associate will play a key role in supporting Baly’s expansion by ensuring efficient hiring processes, accurate documentation, and smooth operations across HR functions.
This role works closely with the HR team to ensure hiring pipelines are moving efficiently, documentation is accurate, and headcount needs are aligned with business requirements.
Key Responsibilities
HR Operations & Employee Lifecycle
- Prepare and process employment contracts, addendums, and extensions.
- Maintain accurate employee files, documentation, and digital archives.
- Register new joiners across all systems and ensure complete onboarding documentation.
- Coordinate onboarding logistics with relevant departments (IT, Operations, Finance).
- Maintain and update headcount trackers and hiring dashboards.
- Assist with HR reporting, data accuracy, and filing compliance.
- Support asset tracking and documentation for joiners and leavers.
Recruitment & Coordination
- Schedule and coordinate interviews for multi-level roles.
- Screen candidates for communication, fit, and role alignment.
- Manage recruitment pipelines to ensure timely movement through stages.
- Draft and post job descriptions and manage applicant flow.
- Conduct candidate communication professionally and consistently.
- Learn and apply effective role-selling and expectation alignment.
- Support sourcing activities for urgent roles where needed.
Headcount Management & Hiring Prioritization
- Track ongoing joiners, resignations, and internal changes to maintain accurate HC visibility.
- Identify urgent hiring needs versus flexible or delayed roles.
- Prevent over-hiring by monitoring supply vs demand across teams.
- Collaborate with teams to understand role urgency, workload, and staffing gaps.
- Prepare hiring updates, shortlists, and prioritization sheets for internal use.
Offboarding & Documentation Control
- Coordinate offboarding processes including resignation receipt, clearance, and asset recovery.
- Maintain exit documentation and ensure proper closure of employee records.
- Track employee status changes and ensure lifecycle completeness from join → exit.
- Reduce compliance risks through clean, accurate documentation.
General HR & Administrative Support
- Support HR in daily tasks, special projects, and ad-hoc requests.
- Assist in improving HR processes, templates, and documentation.
- Contribute to communication drafts, announcements, and job descriptions.
- Provide coverage during high-volume hiring or operational demands.
Requirements
Education
- Bachelor’s degree in Human Resources, Business Administration or related field.
Skills & Competencies
- Strong written and verbal communication (English & Arabic).
- High attention to detail and accuracy in documentation.
- Strong organizational and time-management skills.
- Ability to work in a fast-paced environment with shifting priorities.
- Proficiency in Google Sheets / Excel for tracking and reporting.
- Professionalism, confidentiality, and team collaboration.
Preferred Qualifications
- Previous HR or administrative experience.
- Interest in recruitment, operations, and HR development.
Success Indicators
- Accurate and timely processing of onboarding and documentation.
- Smooth interview scheduling and strong pipeline movement.
- Improved hiring speed and reduced operational bottlenecks.
- Clear communication with candidates and internal teams.
- Reliable support to the HR team, reducing workload and enhancing efficiency.
- Strong ownership of headcount tracking and lifecycle documentation.
Why us?
- Structured HR Career Pathway: Develop your career across key HR functions, including talent acquisition, people operations, learning and development, and organizational effectiveness.
- Significant Growth Opportunities: Benefit from a fast-growing environment that enables early ownership, cross-functional exposure, and clear progression into senior and leadership roles.
- Learn From Industry Experts: Work alongside professionals with experience at McKinsey, Rocket Internet, Alibaba, Snapp, Big Four firms, and other leading global organizations.
- Continuous Learning Environment: Access internal trainings, peer learning, professional development programs, and exposure to advanced HR tools and methodologies.
- High-Impact Work: Contribute directly to building culture, enhancing employee experience, and shaping HR systems that influence the entire organization.
- Collaborative and Professional Culture: Join a team that values excellence, knowledge-sharing, and mutual support in a performance-driven environment.
About Us
Baly Iraq is one of the country’s leading super-app platforms, providing seamless digital services that simplify everyday life for millions of users. Through an integrated ecosystem that includes ride-hailing, food delivery, logistics, and on-demand services.
Baly is redefining convenience, speed, and reliability in the Iraqi market.Founded with a vision to transform urban mobility and digital commerce, Baly combines advanced technology, strong local market expertise, and a customer-centric approach to deliver efficient, scalable solutions.
The company continues to expand its offerings while maintaining a commitment to operational excellence, innovation, and high-quality user experience.With a diverse team of local and international talent, Baly Iraq is driving digital transformation in key cities, supporting economic growth, and shaping the future of tech-enabled services in the region.
