Non Borrowers Institutions Manager

Bank of Jordan • Full-time • Baghdad, Iraq • 1w ago

Develop and enhance banking products and solutions that meet corporate clients' needs, including deposit and liquidity management products.
Strengthen digital and institutional banking services such as electronic payments, digital channels, and cash management.
Build and expand institutional relationships and coordinate with specialized departments at head office.
Conduct field visits to corporate clients to identify their financial needs and ensure high-quality service delivery.
Manage relationships with non-borrowing clients, ensuring continuous engagement and satisfaction.
Promote the bank's corporate products and services through direct and cross-selling to attract new clients and deposits.
Address client inquiries and resolve issues promptly.
Monitor and attract deposits and current accounts while preparing regular sales and performance reports.
Implement sales targets and action plans to achieve unit and departmental goals.
Coordinate internally to fulfill client requirements and obtain necessary approvals.
Manage and grow major deposit relationships to optimize the bank's liquidity position.
Identify and target key clients with comprehensive sales strategies.
Participate in deposit pricing decisions by monitoring market trends and competitor rates to maintain competitiveness and increase market share.

Requirements

Bachelor's degree in Business Administration, Banking, or a related field.
Minimum of 10 years of practical experience in banking operations, business development, and client relationship management, including at least 5 years in a supervisory or managerial role.
Proficient in English (written and spoken).
Strong leadership, supervisory, and management skills.
Excellent planning and organizational abilities.
Strong decision-making capability.
Advanced analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Strong persuasion and negotiation abilities.
Proficient in cross-selling and up-selling banking products and services.
Good knowledge of internal and external policies and procedures governing banking operations.
Familiarity with Companies Law, Banking Law, and Central Bank regulations and guidelines.
Thorough knowledge of the bank's products and services.
Ability to motivate teams and foster a collaborative work environment.
Proficient in computer use and familiar with applied banking systems.

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