Service Advisor – Automotive
We’re looking for a customer-focused Service Advisor to join our aftersales team. If you’re passionate about cars, enjoy problem-solving, and can deliver an exceptional customer experience, this role is for you.
𝗞𝗲𝘆𝘀 𝗼𝗳 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
Be the first point of contact for customers throughout their service journey.
Translate customer concerns into clear instructions for our technicians.
Advise on repairs, maintenance, and service options.
Handle warranty claims and ensure compliance with manufacturer policies.
Keep customers updated, resolve complaints, and make sure they leave satisfied.
Maintain accurate service records and help manage workshop scheduling.
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
Bachelor’s degree in Mechanical/Automotive Engineering (or related field).
2–3 years’ experience in aftersales or service advisory within the automotive sector.
Strong communication skills (Kurdish, Arabic; English is a plus).
Tech-savvy with Microsoft Office; DMS experience is a bonus.
Excellent customer service, complaint handling, and problem-solving skills.
Solid technical understanding of vehicles and repair processes.
More Information
USD Negotiable Month How to apply Apply by sending your CV to [email protected] mentioning the vacancy title in the subject line. Applications without the vacancy title will not be considered. Please include "Service Advisor " in the email subject line. 𝗡𝗮𝗵𝗷 𝗔𝗹-𝗜𝗿𝗮𝗾 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗶𝘀 𝗮𝗻 𝗲𝗾𝘂𝗮𝗹 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗿 𝗰𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗱 𝘁𝗼 𝗳𝗼𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝗮𝗻 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗲𝗰𝘁𝗳𝘂𝗹 𝘄𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲. 𝗔𝗹𝗹 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗲𝗱 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝗻𝘁𝘀 𝘄𝗶𝗹𝗹 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗲𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗿𝗲𝗴𝗮𝗿𝗱 𝘁𝗼 𝗿𝗮𝗰𝗲, 𝗰𝗼𝗹𝗼𝗿, 𝗿𝗲𝗹𝗶𝗴𝗶𝗼𝗻, 𝗴𝗲𝗻𝗱𝗲𝗿, 𝗴𝗲𝗻𝗱𝗲𝗿 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆 𝗼𝗿 𝗲𝘅𝗽𝗿𝗲𝘀𝘀𝗶𝗼𝗻, 𝘀𝗲𝘅𝘂𝗮𝗹 𝗼𝗿𝗶𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗼𝗿𝗶𝗴𝗶𝗻, 𝗱𝗶𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝗮𝗴𝗲, 𝗼𝗿 𝘃𝗲𝘁𝗲𝗿𝗮𝗻 𝘀𝘁𝗮𝘁𝘂𝘀. Job Reference Nahj Al-Iraq Company
