Job Code: DG-ACM-001
Position: Account Manager
Location: Life Tower, 32 Park Street, Erbil
Working Hours: 9:00 AM – 5:00 PM
About Don Gennaro
Don Gennaro is a well-loved Italian restaurant in Erbil, known for offering a proper slice of Italy right in the heart of the city. Tucked into the Empire Business Complex, it’s a spot where food, wine, and hospitality meet with care and pride. The team behind Don Gennaro doesn’t just serve meals — they share a culture. Whether it’s a plate of freshly made pasta or a glass of wine from our curated list, every detail matters. The atmosphere is warm and inviting, the service is sharp, and the food speaks for itself.
What We’re Looking For
We’re looking for an Account Manager with a silver tongue and a charming, talkative personality that can win clients over with both confidence and authenticity, for our marketing agency under Italian Delicacies, our holding company. Someone who can negotiate our services, nurture client relationships, and keep projects moving without losing the human touch.
If you thrive on conversation, problem-solving, and keeping people happy, you’ll feel right at home here.
Your Day-to-Day Will Include:
- Acting as the primary contact for client accounts — calls, meetings, and daily updates
- Pitching services and negotiating terms to secure ongoing and new projects
- Preparing clear project briefs for creative, design, and digital teams
- Reviewing work internally before presenting to clients, ensuring it meets their expectations
- Managing project timelines, feedback loops, and deadlines for smooth delivery
- Tracking budgets and reporting on project progress to both clients and management
- Spotting opportunities to upsell or expand services while maintaining trust
- Maintaining detailed records of communication, approvals, and project files
- Building relationships that feel like partnerships, not just transactions
What You Should Bring:
- 2-3 years of experience in account management or client-facing roles in marketing or creative agencies is preferred
- A charismatic, engaging personality — you’re naturally talkative and persuasive
- Strong negotiation skills and confidence presenting services and ideas
- Clear communication and organizational skills to juggle multiple accounts
- Ability to stay composed under pressure and keep projects on track
- A client-first mindset with the judgment to protect the team’s time and capacity
- Fluency in English and Kurdish/Arabic is required
Why Work With Us?
At Don Gennaro, we take pride in how we treat both our guests and our team. People who work here tend to stay — not just because it’s a great place to be, but because they’re growing in their roles. We don’t believe in keeping people boxed in. If you show promise, we notice. If you want to build a future in hospitality, you’ve found that future with Don Gennaro.
Equal Employment
We welcome everyone. We don’t judge based on gender, background, religion, or any of that. If you’ve got the skills and the right mindset, you’ve got a place here.
More Information
- Address Life Towers, 32 Park Street, Erbil
- How to apply Ready to Apply? Send your CV to [email protected] and mention the job code and position title in the subject line, as such: DG-ACM-001 – Account Manager. Please note that applicants must copy the EXACT subject line to be submitted to the applicant tracking system. If you’d like to include a short note about yourself, that’s always appreciated.
- Job Reference DG-ACM-001
